RETURNS & EXCHANGE

All products may be returned within 14 days from the delivery date: in their original condition and packaging. This includes ensuring that the item has not been worn and includes all accessories and the dust bag. We do not accept refunds for used products. Used products will be mailed back to the sender and no refund will be issued.

Return Address: The Mannei Sara Boruc, ul. Kurhan 11, 02-203 Warszawa

For a smooth return process, please send or return the item to the provided address immediately, ensuring it reaches us within 14 days from the date you informed us of your contract withdrawal. Remember, the deadline is considered met if you send back the goods within the 14-day period.

Please note that you are responsible for covering the direct cost of returning the goods.

To meet the deadline for contract withdrawal, it is sufficient to send the information regarding your decision to exercise the right to withdraw from the contract before the withdrawal deadline.

For any necessary information, please contact us at customercare@themannei.com